1) Overview
This Privacy Policy explains how Rising Star Digital Media Pvt Ltd (“Company”, “we”, “our”, “us”)
collects, uses, shares, and protects your information when you visit or interact with durveshyadav.com
(“Website”), including purchases, workshop registrations, form submissions, and communications through email/WhatsApp.
By using this Website, you agree to this Privacy Policy.
2) Information We Collect
A) Information you provide
- Name
- Email address
- Phone number / WhatsApp number
- City, business details, preferences, and form responses
- Purchase/transaction details (payment status, order ID, product purchased)
- Messages you send via forms, WhatsApp, email, or other channels
Payment note: We do not store full card details or UPI credentials. Payments are processed securely
by third-party gateways like Razorpay.
B) Information collected automatically
- IP address, device details, browser type
- Pages visited, clicks, time spent, referral source
- Approximate location derived from IP
- Cookies and tracking identifiers
3) How We Use Your Information
- Provide products, workshops, services, and customer support
- Process payments and confirm orders
- Send transactional messages (payment confirmation, login details, onboarding)
- Send reminders/follow-ups (including abandoned checkout follow-ups, when applicable)
- Run automations for delivery and communication (via Pabbly or similar tools)
- Improve Website performance and user experience
- Measure marketing effectiveness and run ads/remarketing
- Prevent fraud and protect Website security
- Comply with legal and regulatory requirements
4) Cookies, Pixels & Tracking
We use cookies and pixels to understand user behavior, track conversions, improve performance, and run remarketing.
You can disable cookies in your browser settings, but some Website features may not work correctly.
5) Third-Party Tools We Use
- Meta Platforms (Facebook/Instagram): Pixel tracking, conversion measurement, remarketing ads
- Razorpay: Payment processing and transaction confirmations
- Pabbly / Automation tools: workflow automation (lead capture, payment status, follow-up messaging, CRM sync, etc.)
- Other tools for email communication, hosting, analytics, and customer support
These third parties process data according to their own privacy policies.
6) How We Share Your Information
We do not sell your personal information.
We may share information only when necessary:
- With service providers (payment, automation, hosting, messaging) to deliver services
- To comply with law, legal processes, or government requests
- To protect rights, safety, prevent fraud, and enforce policies
- In a business restructuring or asset transfer (with safeguards)
7) Data Retention
We retain personal data only as long as necessary for service delivery, customer support, accounting/tax/legal compliance,
and dispute resolution. When no longer needed, we securely delete or anonymize it.
8) Data Security
We use reasonable safeguards to protect your data. However, no online transmission or storage is 100% secure.
9) Your Rights & Choices
- Request access/correction of your information
- Request deletion (subject to legal and compliance requirements)
- Opt out of promotional messages anytime
To make a request, email: contact@durveshyadav.com
10) Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect data from children.
11) External Links
Our Website may contain links to external websites (including payment pages). We are not responsible for third-party
privacy practices.
12) Contact
Rising Star Digital Media Pvt Ltd
Support: contact@durveshyadav.com
13) Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.