Website: durveshyadav.com | Entity: Rising Star Digital Media Pvt Ltd | Support: contact@durveshyadav.com
1) Overview
This Cancellation Policy explains how cancellations work for purchases made on durveshyadav.com, including workshop registrations, programs, coaching/consulting services, and physical products (if applicable). By purchasing from our Website, you agree to this policy.
2) Digital Products
Digital products (eBooks, PDFs, templates, recordings, downloads) are delivered instantly, so cancellations are not possible once access is delivered.
If you face a genuine technical issue (file not received / access not working), email contact@durveshyadav.com and we will help you resolve it.
3) Online Workshops / Webinars / Live Trainings
Workshop/webinar registrations are generally non-cancellable once booked because seats and operations are planned in advance. If you cannot attend, you may request (subject to availability):
- A seat transfer to a future batch, or
- Recording access (if available)
Transfers/recording access are provided at our discretion and depend on availability.
4) Programs / Coaching / Consulting
For coaching, mentoring, consulting, implementation programs, or longer-duration programs:
- Cancellations are allowed only before onboarding/access is shared and before the program starts.
- Once the program begins or onboarding/material/access is shared, cancellation is not applicable.
- In some cases, a one-time reschedule may be allowed (if available), at our discretion.
5) Physical Products
If we sell physical products (books/merch):
- Orders can be cancelled only before dispatch.
- Once dispatched, cancellation is not possible.
6) How to Request a Cancellation
Email contact@durveshyadav.com with:
- Your full name
- Phone number used at checkout
- Order ID / Razorpay payment ID
- Reason for cancellation
We will respond within 3–5 business days.
7) Contact Us
For any questions about cancellations, reach out at:
Email: contact@durveshyadav.com
Entity: Rising Star Digital Media Pvt Ltd