Website: durveshyadav.com | Entity: Rising Star Digital Media Pvt Ltd | Support: contact@durveshyadav.com
1) Overview
This Privacy Policy explains how Rising Star Digital Media Pvt Ltd ("Company", "we", "our", "us") collects, uses, shares, and protects your information when you visit or interact with durveshyadav.com ("Website"), including purchases, workshop registrations, form submissions, and communications through email/WhatsApp.
By using this Website, you agree to this Privacy Policy.
2) Information We Collect
A) Information you provide
- Name, email address, phone number / WhatsApp number
- City, business details, preferences, and form responses
- Purchase/transaction details (payment status, order ID, product purchased)
- Messages you send via forms, WhatsApp, email, or other channels
Payment note: We do not store full card details or UPI credentials. Payments are processed securely by third-party gateways like Razorpay.
B) Information collected automatically
- IP address, device details, browser type
- Pages visited, clicks, time spent, referral source
- Approximate location derived from IP
- Cookies and tracking identifiers
3) How We Use Your Information
- Provide products, workshops, services, and customer support
- Process payments and confirm orders
- Send transactional messages (payment confirmation, login details, onboarding)
- Send reminders/follow-ups (including abandoned checkout follow-ups, when applicable)
- Run automations for delivery and communication (via Pabbly or similar tools)
- Improve Website performance and user experience
- Measure marketing effectiveness and run ads/remarketing
- Prevent fraud and protect Website security
- Comply with legal and regulatory requirements
4) Cookies, Pixels & Tracking
We use cookies and pixels to understand user behavior, track conversions, improve performance, and run remarketing. You can disable cookies in your browser settings, though some features of the Website may not function as expected.
5) Sharing Your Information
We do not sell your personal data. We may share it with trusted service providers (payment processors, email/WhatsApp platforms, analytics tools) strictly to operate our business. We may also share data if required by law.
6) Data Retention
We retain your data for as long as necessary to fulfill the purposes described above, or as required by applicable law.
7) Your Rights
You may request access to, correction of, or deletion of your personal data by emailing contact@durveshyadav.com. We will respond within a reasonable time.
8) Security
We take reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.
9) Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
10) Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
11) Contact Us
For any privacy-related queries, reach out to us at:
Email: contact@durveshyadav.com
Entity: Rising Star Digital Media Pvt Ltd